This past weekend RG trekked across the country to the Dental Laboratory Owners Association of California (DLOAC) 11th Annual CAD/CAM Symposium. RG has
exhibited and presented at the CAD/CAM Symposium for the past three years and this is easily one of RG’s favorite shows. This year the show was a little different than in previous years, as it was held on Halloween weekend. Although we think this may have been the reason the show wasn’t as busy as previous years, it was certainly the reason for the show being more light-hearted and fun!
The DLOAC CAD/CAM Symposium is always the perfect opportunity to visit our west coast customers! RG flew out to California a day early to visit a few new and long-time customers. It is so important to see how our technicians and labs operate on a day-to-day basis, so that we can better understand the needs of our customers and learn how to serve them best.
The first day of the symposium was Halloween. RG got into the spirit and decorated the booth with creepy-crawly spiders, cobwebs, and candy, of course! All of the booths offered candy and a few exhibitors even wore costumes. Our neighboring exhibitors from TD Dental Supply costumed as Jesse and Walt from Breaking Bad, which got quite a laugh from most of the attendees.
On the mornings of Friday and Saturday, the DLOAC had presentations that offer CE credits to dental technicians. RG’s President & Founder Allison Raver presented on Saturday morning. The room was nearly full on Saturday in anticipation for Allison’s presentation. RG’s presentation offered several helpful hints for optimizing production using various products and getting a longer life out of milling machine tools. This was very different from other present
ations, which were more sales-focused. It was great to see attendees taking pictures and videos of the RG presentation, as we know what the lab owners and technicians are finding to be useful. It is exciting that our presentations are helpful and add value. It also helps that Allison is a very dynamic presenter! RG is proud that customers call in months and years down the road and mention how memorable the information and delivery was at past presentations.
At the close of the show on Saturday, RG packed up and made one last, very important stop: In-N-Out Burger!! Can you say “Double-Double Animal Style?!?”
This year the symposium was very well organized and ran incredibly smooth. The organization did an excellent job of planning for the exhibitors, attendees, and their families. RG is looking forward to exhibiting at the 12th Annual DLOAC CAD/CAM Symposium in 2015!